:root{--bg:#f6f7f9;--card:#fff;--ink:#0f172a;--ink2:#334155;--mute:#64748b;--line:#e8ebf0;--line2:#f1f3f6;--pri:#4338ca;--pri2:#eef0fd;--ok:#0f9d6b;--ok2:#e7f6f0;--warn:#b7791f;--warn2:#fdf4e3;--bad:#c53030;--bad2:#fdecec;--wa:#1faa59;--side:#0b1020;--r:14px;--sh:0 1px 2px rgba(15,23,42,.04),0 1px 3px rgba(15,23,42,.04)}
*{box-sizing:border-box;margin:0;padding:0}
body{font-family:Inter,system-ui,-apple-system,Segoe UI,Roboto,sans-serif;background:var(--bg);color:var(--ink);font-size:14px;-webkit-font-smoothing:antialiased;letter-spacing:-.005em}
button,input,select,textarea{font:inherit;color:inherit}
svg.i{width:18px;height:18px;fill:none;stroke:currentColor;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round;flex-shrink:0}
.app{display:flex;min-height:100vh}
.side{width:248px;background:var(--side);color:#a7b0c4;padding:20px 14px;position:sticky;top:0;height:100vh;overflow:auto;flex-shrink:0;display:flex;flex-direction:column}
.brand{display:flex;align-items:center;gap:12px;padding:4px 10px 24px;color:#fff;font-weight:600;font-size:15px}
.brand .lg{width:36px;height:36px;border-radius:10px;background:linear-gradient(135deg,#6366f1,#4338ca);display:grid;place-items:center;font-weight:700;overflow:hidden}
.brand .lg img{width:100%;height:100%;object-fit:cover;background:#fff}
.brand small{display:block;color:#6b7591;font-weight:500;font-size:12px}
.nav .sec{font-size:11px;text-transform:uppercase;letter-spacing:.08em;color:#4f5873;padding:14px 12px 6px;font-weight:600}
.nav a{display:flex;gap:12px;align-items:center;padding:9px 12px;border-radius:9px;cursor:pointer;color:#a7b0c4;margin-bottom:2px;font-weight:500;transition:.15s}
.nav a:hover{background:#151b2e;color:#fff}.nav a.on{background:#1b2340;color:#fff}
.nav a .ct{margin-left:auto;background:#c53030;color:#fff;font-size:11px;border-radius:20px;padding:1px 7px}
.me{margin-top:auto;padding:12px;border-top:1px solid #1b2238;display:flex;gap:10px;align-items:center}
.me select{background:#151b2e;border:1px solid #232c47;color:#e2e8f0;font-size:12px;padding:7px 8px}
.main{flex:1;min-width:0;padding:28px 32px 100px;max-width:1280px}
.top{display:flex;justify-content:space-between;align-items:flex-end;gap:12px;margin-bottom:22px;flex-wrap:wrap}
.top h1{font-size:24px;font-weight:700;letter-spacing:-.02em}.top p{color:var(--mute);margin-top:4px}
.mtop{display:none}
select,input,textarea{border:1px solid var(--line);border-radius:10px;padding:10px 12px;background:#fff;width:100%;outline:none;transition:.15s}
select:focus,input:focus,textarea:focus{border-color:#a5b4fc;box-shadow:0 0 0 3px #eef0fd}
textarea{min-height:84px;resize:vertical}
.card{background:var(--card);border:1px solid var(--line);border-radius:var(--r);padding:20px;margin-bottom:16px;box-shadow:var(--sh)}
.ch{display:flex;align-items:center;gap:10px;margin-bottom:14px}.ch h3{font-size:15px;font-weight:600}.ch p{color:var(--mute);font-size:13px}
.grid{display:grid;gap:16px}.g4{grid-template-columns:repeat(4,1fr)}.g2{grid-template-columns:1fr 1fr}.g3{grid-template-columns:repeat(3,1fr)}.g21{grid-template-columns:2fr 1fr}
.stat{display:flex;flex-direction:column;gap:10px}.stat .ic{width:36px;height:36px;border-radius:10px;display:grid;place-items:center;background:var(--pri2);color:var(--pri)}
.stat span{color:var(--mute);font-size:13px;font-weight:500}.stat b{font-size:26px;font-weight:700;letter-spacing:-.02em}
.btn{border:1px solid transparent;border-radius:10px;padding:9px 15px;background:var(--ink);color:#fff;cursor:pointer;font-weight:600;display:inline-flex;align-items:center;gap:8px;white-space:nowrap;transition:.15s;font-size:13.5px}
.btn:hover{opacity:.9}.btn svg.i{width:16px;height:16px}
.btn.s{padding:7px 11px;font-size:12.5px}.btn.ic{padding:8px;border-radius:9px}
.btn.pri{background:var(--pri)}.btn.ok{background:var(--ok)}.btn.wa{background:var(--wa)}.btn.bad{background:var(--bad)}
.btn.w{background:#fff;color:var(--ink2);border-color:var(--line)}.btn.w:hover{background:#f8fafc}
.btn.g{background:var(--pri2);color:var(--pri)}
.row{display:flex;gap:8px;align-items:center;flex-wrap:wrap}.sp{flex:1}
.list .it{display:flex;gap:12px;align-items:center;padding:12px 0;border-bottom:1px solid var(--line2)}.list .it:last-child{border:0}
.av{width:38px;height:38px;border-radius:50%;display:grid;place-items:center;font-weight:600;flex-shrink:0;font-size:13px}
.it .t{flex:1;min-width:0;cursor:pointer}.it .t b{display:block;font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.it .t small{color:var(--mute);font-size:12.5px;display:block;margin-top:2px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.pill{font-size:11.5px;padding:3px 9px;border-radius:20px;font-weight:600;background:#f1f5f9;color:var(--ink2);white-space:nowrap;display:inline-flex;align-items:center;gap:5px}
.pill:before{content:"";width:6px;height:6px;border-radius:50%;background:currentColor}
.p-new{background:var(--pri2);color:var(--pri)}.p-fu{background:var(--warn2);color:var(--warn)}.p-ok{background:var(--ok2);color:var(--ok)}.p-bad{background:var(--bad2);color:var(--bad)}
label{font-size:12.5px;color:var(--ink2);display:block;margin:14px 0 6px;font-weight:500}
table{width:100%;border-collapse:collapse}th,td{text-align:left;padding:12px 10px;border-bottom:1px solid var(--line2)}th{color:var(--mute);font-weight:600;font-size:11.5px;text-transform:uppercase;letter-spacing:.05em;background:#fafbfc}
.seg{display:inline-flex;background:#eef0f4;border-radius:10px;padding:3px;gap:2px;overflow:auto;max-width:100%}
.seg button{border:0;background:none;border-radius:8px;padding:7px 13px;cursor:pointer;white-space:nowrap;font-weight:500;color:var(--mute);font-size:13px}
.seg button.on{background:#fff;color:var(--ink);box-shadow:0 1px 2px rgba(0,0,0,.08)}
.empty{color:var(--mute);padding:18px 0;text-align:center;font-size:13px}
/* pipeline */
.pipe{display:grid;grid-template-columns:repeat(7,1fr);gap:8px}
.pipe .st{background:#fafbfc;border:1px solid var(--line);border-radius:12px;padding:12px;cursor:pointer;transition:.15s;position:relative}
.pipe .st:hover{border-color:#a5b4fc;background:#fff}
.pipe .st span{font-size:12px;color:var(--mute);font-weight:500}.pipe .st b{display:block;font-size:22px;margin-top:4px}
.pipe .st i{display:block;height:3px;border-radius:3px;margin-top:10px;background:var(--line)}.pipe .st i u{display:block;height:100%;border-radius:3px;background:var(--pri)}
/* stepper */
.stepper{display:flex;gap:0;overflow:auto;padding-bottom:4px}
.stepper .s{flex:1;min-width:92px;text-align:center;position:relative;font-size:11.5px;color:var(--mute);font-weight:500}
.stepper .s:before{content:"";position:absolute;top:13px;left:-50%;width:100%;height:2px;background:var(--line);z-index:0}
.stepper .s:first-child:before{display:none}
.stepper .s .d{width:28px;height:28px;border-radius:50%;background:#fff;border:2px solid var(--line);margin:0 auto 8px;display:grid;place-items:center;position:relative;z-index:1;font-size:11px;font-weight:700}
.stepper .s.done .d{background:var(--pri);border-color:var(--pri);color:#fff}.stepper .s.done:before,.stepper .s.cur:before{background:var(--pri)}
.stepper .s.cur .d{border-color:var(--pri);color:var(--pri);box-shadow:0 0 0 4px var(--pri2)}.stepper .s.cur{color:var(--ink)}
.next{display:flex;align-items:center;gap:14px;background:linear-gradient(135deg,#eef0fd,#f6f7ff);border:1px solid #dfe3fb;border-radius:12px;padding:14px 16px;margin-top:18px}
.next .ic{width:38px;height:38px;border-radius:10px;background:var(--pri);color:#fff;display:grid;place-items:center}
/* timeline */
.tl{position:relative;padding-left:26px}.tl:before{content:"";position:absolute;left:9px;top:6px;bottom:6px;width:2px;background:var(--line2)}
.tl .e{position:relative;padding:0 0 18px}.tl .e .dot{position:absolute;left:-26px;top:0;width:20px;height:20px;border-radius:50%;display:grid;place-items:center;background:#fff;border:1px solid var(--line)}
.tl .e .dot svg{width:11px;height:11px}.tl .e b{font-weight:600;font-size:13.5px}.tl .e small{color:var(--mute);font-size:12px;display:block;margin-top:2px}.tl .e p{color:var(--ink2);font-size:13px;margin-top:4px}
/* dialer */
.dialer{max-width:360px;margin:0 auto;text-align:center;padding:8px 0}
.disp{font-size:30px;font-weight:500;letter-spacing:.04em;border:0!important;box-shadow:none!important;text-align:center;padding:6px}
.match{min-height:22px;color:var(--ok);font-size:13px;font-weight:600;margin:4px 0 18px}
.pad{display:grid;grid-template-columns:repeat(3,1fr);gap:14px;max-width:290px;margin:0 auto}
.pad button{height:68px;border:1px solid var(--line);border-radius:50%;width:68px;margin:0 auto;background:#fff;font-size:24px;font-weight:500;cursor:pointer;transition:.1s;line-height:1}
.pad button small{display:block;font-size:9px;color:var(--mute);letter-spacing:.15em;margin-top:3px;font-weight:600}
.pad button:active{background:#f1f3f6;transform:scale(.96)}
.callrow{display:flex;justify-content:center;gap:28px;margin-top:22px;align-items:center}
.cbtn{width:56px;height:56px;border-radius:50%;border:0;color:#fff;cursor:pointer;display:grid;place-items:center}
.cbtn svg.i{width:22px;height:22px}.cbtn.big{width:72px;height:72px;background:var(--ok);box-shadow:0 8px 20px rgba(15,157,107,.3)}
/* modal */
.ov{position:fixed;inset:0;background:rgba(15,23,42,.45);backdrop-filter:blur(3px);display:none;align-items:flex-end;justify-content:center;z-index:50}
.ov.on{display:flex}
.modal{background:#fff;width:100%;max-width:580px;border-radius:20px 20px 0 0;padding:24px;max-height:92vh;overflow:auto;animation:up .2s ease}
@keyframes up{from{transform:translateY(20px);opacity:0}}
@media(min-width:760px){.ov{align-items:center}.modal{border-radius:18px}}
.mh{display:flex;align-items:center;gap:12px;margin-bottom:6px}.mh h3{font-size:17px;font-weight:600;flex:1}.mh .x{cursor:pointer;color:var(--mute)}
.chips{display:flex;gap:6px;flex-wrap:wrap}.chips button{border:1px solid var(--line);background:#fff;border-radius:20px;padding:6px 12px;cursor:pointer;font-size:12.5px;font-weight:500;color:var(--ink2)}
.chips button.on{background:var(--ink);color:#fff;border-color:var(--ink)}
.toast{position:fixed;bottom:90px;left:50%;transform:translateX(-50%);background:var(--ink);color:#fff;padding:11px 18px;border-radius:12px;z-index:99;display:none;font-size:13px;font-weight:500;box-shadow:0 10px 30px rgba(0,0,0,.2)}
/* workflow */
.flow{display:grid;grid-template-columns:repeat(4,1fr);gap:28px 22px;counter-reset:f}
.fn{background:#fff;border:1px solid var(--line);border-radius:14px;padding:16px;position:relative;cursor:pointer;transition:.15s;box-shadow:var(--sh)}
.fn:hover{border-color:#a5b4fc;transform:translateY(-2px)}
.fn .n{width:26px;height:26px;border-radius:8px;background:var(--pri);color:#fff;font-weight:700;font-size:12px;display:grid;place-items:center;margin-bottom:10px}
.fn h4{font-size:14px;font-weight:600}.fn p{color:var(--mute);font-size:12.5px;margin-top:6px;line-height:1.5}
.fn .who{display:flex;gap:4px;flex-wrap:wrap;margin-top:10px}.fn .who span{font-size:10.5px;background:#f1f5f9;color:var(--ink2);padding:2px 7px;border-radius:6px;font-weight:600}
.fn:after{content:"";position:absolute;right:-18px;top:50%;width:14px;height:2px;background:#c7cdf7}
.fn:before{content:"";position:absolute;right:-19px;top:calc(50% - 4px);border:5px solid transparent;border-left-color:#c7cdf7;transform:translateX(9px)}
.flow .fn:nth-child(4n):after,.flow .fn:nth-child(4n):before,.fn.last:after,.fn.last:before,.fn.end:after,.fn.end:before{display:none}
.branch{border-style:dashed;background:#fcfcfd}
.tree{font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:12.5px;line-height:1.9;color:var(--ink2);white-space:pre;overflow:auto}
.q{background:#fff;padding:32px;color:#1e293b;border:1px solid var(--line);font-size:13px}
.q .qh{display:flex;justify-content:space-between;gap:12px;align-items:flex-start;padding-bottom:16px;margin-bottom:16px}
.q .qh img{max-height:56px;max-width:140px}.q .stamp{max-height:90px;max-width:150px}
.q th{text-transform:none;letter-spacing:0;font-size:12px}
.q.t1 .qh{border-bottom:2px solid #4338ca}.q.t1 th{background:#4338ca;color:#fff}
.q.t2 .qh{background:#0b1020;color:#fff;margin:-32px -32px 18px;padding:26px 32px}.q.t2 th{background:#f1f3f8;color:#0b1020}
.q.t3{font-family:Georgia,serif}.q.t3 .qh{border-bottom:1px solid #1e293b}.q.t3 th{background:none;border-bottom:2px solid #1e293b;color:#1e293b}
.tot td{font-weight:700}
.bnav{display:none}
@media print{body *{visibility:hidden}#printArea,#printArea *{visibility:visible}#printArea{position:absolute;left:0;top:0;width:100%}.q{border:0}}
@media(max-width:1100px){.pipe{grid-template-columns:repeat(4,1fr)}.flow{grid-template-columns:repeat(2,1fr)}.fn:nth-child(2n):after,.fn:nth-child(2n):before{display:none}}
@media(max-width:900px){.g4{grid-template-columns:1fr 1fr}.g3,.g21{grid-template-columns:1fr}}
@media(max-width:760px){
 .side{display:none}.main{padding:0 14px 96px}.g2{grid-template-columns:1fr}
 .mtop{display:flex;align-items:center;gap:10px;position:sticky;top:0;background:rgba(246,247,249,.92);backdrop-filter:blur(8px);padding:12px 0;z-index:30;margin-bottom:6px}
 .mtop .lg{width:32px;height:32px;border-radius:9px;background:linear-gradient(135deg,#6366f1,#4338ca);color:#fff;display:grid;place-items:center;font-weight:700;overflow:hidden}.mtop .lg img{width:100%;height:100%;object-fit:cover}
 .mtop select{width:auto;font-size:12px;padding:6px 8px;margin-left:auto}
 .top{margin-bottom:16px}.top h1{font-size:21px}.card{padding:16px}
 .pipe{grid-template-columns:repeat(2,1fr)}.flow{grid-template-columns:1fr;gap:22px}
 .fn:after,.fn:nth-child(2n):after{display:block;right:auto;left:28px;top:auto;bottom:-16px;width:2px;height:12px}
 .fn:before,.fn:nth-child(2n):before{display:block;right:auto;left:24px;top:auto;bottom:-24px;border-left-color:transparent;border-top-color:#c7cdf7;transform:none}
 .bnav{display:flex;position:fixed;bottom:0;left:0;right:0;background:rgba(255,255,255,.96);backdrop-filter:blur(10px);border-top:1px solid var(--line);z-index:40;justify-content:space-around;padding:8px 0 calc(8px + env(safe-area-inset-bottom))}
 .bnav a{display:flex;flex-direction:column;align-items:center;font-size:10.5px;color:var(--mute);cursor:pointer;padding:2px 8px;gap:4px;font-weight:500}
 .bnav a svg.i{width:21px;height:21px}.bnav a.on{color:var(--pri)}
 .hide-m{display:none}th,td{padding:10px 6px;font-size:13px}
}